Terms and Conditions

Online Sales

All sales are final, no returns, exchanges or modifications can be made after the order is placed.  If you have any queries regarding an item, please make contact before purchasing.

When purchasing or pre-ordering a personalised product, it is your responsibly to leave a note with the information you require at the checkout stage.  The customer will be reliable for any wrong information or spelling given.

As the products are hand-made, some variations between the same item will occur.  Please note that although care is taken to get true to life photographs of each products, some colours may vary due to lighting.

Orders will be sent at the earliest convenience.  Due to the uncertain circumstances around Covid-19, orders may take longer to arrive if there are any disruptions to postal services. 

If there are any problems with your order, please use the contact page to get in touch.